SLA Powerbox - Spent time

Rodrigo Alvarez Topa January 21, 2021

Hi,

I am evaluating the plugin for a client.

Is there a way to obtain the spend time of SLAs in an export or by an SQL query?

Thanks in advance

 

Rodrigo

1 answer

0 votes
Robert Dzido
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 21, 2021

Hi,

Spent time is calculated live, so data is not fully stored. When SLA is finished you can extract spent time from SLA Field.

 

Best,

Robert

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events