Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Role of the customer

Adrian Goliasz September 11, 2024

Hi,

how can i move the customer to the group of the clientsAfter we gave him more permissions has been made "new" account  and now he can't see his old requests and from the others members in group. 

The new invitation does not work.

1 answer

0 votes
Rilwan Ahmed
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 11, 2024

Hi @Adrian Goliasz ,

Each account will have new ID and there is no way at the moment to merge data for multiple Atlassian accounts.

Workaround:
Modify the reporter of old tickets using bulk edit and update reporter with new user account name. 

Adrian Goliasz September 11, 2024

Thanks. Is there a chance to move a user to the particular group of clients?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events