Restrict visibility of one specific field in Jira service Desk

[RP]

Hi 

we are working on Jira Service Desk Atlassian cloud Environment and would like to understand if it's possibile to restrict the visibility of one specific field of an issuetype/request type.

We don't care about Customer Portal, we should restrict field visibility in Jira SD using a project role or group.

Thanks in advance for your kindly support Regards

[courselearner2022]

@Dirk Ronsmans 

Could you please let me know if Restrict visibility of one specific field in Jira service Desk for group/rule could be achieved via script runner 

[Dirk Ronsmans]

@RP

As @Katarzyna  mentions it is currently not possible to define it on a field level based on a group/rule.

Only way you can achieve hiding a field is simply removing it from the screens.

If you however want it to be only shown on a specific project/issuetype you can change the context of the field. (wasnt clear to me from the question)

https://confluence.atlassian.com/adminjiracloud/what-are-custom-field-contexts-991923859.html 

[Katarzyna]

Hi Francesco,

Currently, cloud is very limited so it's impossible to do. Also no apps is available to achieve it because Atlassian doesn't publish any API to develop this feature by vendors.

Kate