Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Resolve - Close Issue screen | Edit Resolutions

Dimitris Dimitriadis January 12, 2021

Hi everyone, 

I want to add/ remove some of the defined resolutions and makes this field mandatory.

Is this possible and how?

 

Thank you in advance

1 answer

1 accepted

1 vote
Answer accepted
Flavien Gache
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 12, 2021

Hi Dimitri !

You can do both of these configurations if you are admin of your instance.

You need to check the Resolution tab in Cog > Issues > Resolution.

For your second question, you can find everything you need here : 

https://support.atlassian.com/jira-cloud-administration/docs/add-edit-and-delete-a-field-configuration/

It will allow you to create a Field configuration and to make Resolution mandatory.

Dimitris Dimitriadis January 12, 2021

Hi Flavien and thank for your response!

I went in all of these paths, but I can' t find where I can modify predefined options and made this mandatory field...

Resolution.jpg

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 12, 2021

You're sill looking at the resolution field here. 

To change the options availble, you need to go to Admin -> Issues -> Resolutions and edit the list in there.

Note that you should NOT make resolution mandatory.  If you try to make it mandatory, you will have to set a resolution as you create an issue, which means that you have resolved it.  You will never have an open issue.

Like Dimitris Dimitriadis likes this
Dimitris Dimitriadis January 12, 2021

Thank you very much Nic for the notice! 

I will not make it a mandatory field, you are right!

Like Flavien Gache likes this

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events