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Resolve - Close Issue screen | Edit Resolutions

Hi everyone, 

I want to add/ remove some of the defined resolutions and makes this field mandatory.

Is this possible and how?

 

Thank you in advance

1 answer

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Answer accepted
Flavien Gache Community Leader Jan 12, 2021

Hi Dimitri !

You can do both of these configurations if you are admin of your instance.

You need to check the Resolution tab in Cog > Issues > Resolution.

For your second question, you can find everything you need here : 

https://support.atlassian.com/jira-cloud-administration/docs/add-edit-and-delete-a-field-configuration/

It will allow you to create a Field configuration and to make Resolution mandatory.

Hi Flavien and thank for your response!

I went in all of these paths, but I can' t find where I can modify predefined options and made this mandatory field...

Resolution.jpg

You're sill looking at the resolution field here. 

To change the options availble, you need to go to Admin -> Issues -> Resolutions and edit the list in there.

Note that you should NOT make resolution mandatory.  If you try to make it mandatory, you will have to set a resolution as you create an issue, which means that you have resolved it.  You will never have an open issue.

Like Dimitris Dimitriadis likes this

Thank you very much Nic for the notice! 

I will not make it a mandatory field, you are right!

Like Flavien Gache likes this

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