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Resolution Marked 'Done' issue

shivani shirguppi March 26, 2024

Screenshot 2024-03-27 105351.pngAfter changing the status to 'Page go live' the resolution is being marked as 'Done'. But I don' want it to be as 'Done' because there is one more status after 'Done' i.e., 'Published' there it should be marked as 'Done'. How this can be resolved?Screenshot 2024-03-27 105351.png 

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Kishan Sharma
Community Leader
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March 26, 2024

Hi @shivani shirguppi 

There might be a post function configured in your workflows transition to update Resolution field. You will have to remove the post function from the transition being used to move to "Page go live" status and add it to the transition being used to move to "Published" status.

shivani shirguppi March 27, 2024

Thanks @Kishan Sharma 

Like Kishan Sharma likes this

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