Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Request type field will be read only

Good afternoon:
I need the Request Type field in the agent view screen to not be modifiable. This field is not in the edit screen.
Thank you very much in advance.
Best regards

1 answer

0 votes
Patrick Eves December 5, 2023

Hello, did you ever find a solution for this?  I am also trying to make the Request Type field read-only and haven't found a solution yet. 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events