I am using the generic HR Question or Issue Request Type in the system.
It has Subject & Description fields, no Required Fields and no auto-populated values.
However, it doesn't appear in the available Request Types for an Email Request.
I only see the Email Request Type and our Request a Report or Data Pull Request Type.
I've read a bunch and tried a few things but still I'm missing something.
I tested a bit around and tried to break things - but overall it is not a complicated thing, I could revert any configuration:
It works when both of them are listed - otherwise a red informational message tells the email channel will not work.
So, does it mean you are currently only offered the "emailed requests" request type?
On October 20, 2021, Atlassian published a security advisory for Jira Service Management. The full advisory is available at this link. We've seen a number of questions already asking for...
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