Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can I create a report based opon 'labels' ?

I want to report on Top 10 categories reported, but I don't want to base this on Request Types.

1 answer

Hi @tim_cooke_musicmagpie_co_uk,

Yes, you can. But it will be best if you do this with a "classic" pie chart in a Jira dashboard, rather than with Service Desk reports.

In Service Desk reports, you would have to create a series for each label you want to show in your report, so that means you'll need to know your top categories up front instead of reporting dynamically.

To do this type of reporting in a Jira Dashboard, go about as follows:

  • Create a new Jira Dashboard (or use an existing one)
  • Add a pie chart gadget
  • Choose your Service Desk project as source
  • Choose labels as issue statistic

And you should be fine.

Hope this helps! 

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

241 views 1 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you