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Report showing who has viewed a Knowledge article

Karine Houbrix
Karine Houbrix May 18, 2021

Is there a way to find out which customers have viewed a knowledge base article?
I can only find the display number of an article but no details.

2021-05-18_14h15_01.png

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Brant Schroeder
Brant Schroeder
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May 19, 2021

@Karine Houbrix Unfortinalty that functionality does not exsist.  I would suggest submitting a feature request.  https://jira.atlassian.com/secure/Dashboard.jspa

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Karine Houbrix
Karine Houbrix May 20, 2021

Thanks :) 

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Michael Barnett
Michael Barnett February 8, 2024

Hi - did you ever raise a feature request, or make any further progress on this?

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