Report showing who has viewed a Knowledge article

Karine Houbrix May 18, 2021

Is there a way to find out which customers have viewed a knowledge base article?
I can only find the display number of an article but no details.

2021-05-18_14h15_01.png

1 answer

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Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 19, 2021

@Karine Houbrix Unfortinalty that functionality does not exsist.  I would suggest submitting a feature request.  https://jira.atlassian.com/secure/Dashboard.jspa

Karine Houbrix May 20, 2021

Thanks :) 

Michael Barnett February 8, 2024

Hi - did you ever raise a feature request, or make any further progress on this?

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