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Report of created vs resolved over past two years by week or month

David Finlayson
David Finlayson Dec 23, 2022

I would like to look at how our support volume has changed over the past 24 or 36 months. Is there a way to do this? 

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Nicolas Grossi
Nicolas Grossi Rising Star Dec 23, 2022

@David Finlayson there is a build in gadget that contains similar information but i do not know if it is grouped monthly

 

See the following link: https://community.atlassian.com/t5/Jira-Service-Management/Created-vs-Resolved-Issue-Report/qaq-p/1723977

 

HTH

Nicolas

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David Finlayson
David Finlayson Dec 23, 2022

Thanks. After I posted, there was a helpful link to another post that showed how to get what I wanted from a dashboard widget. Odd way to do it, but it worked for my purposes.

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David Finlayson
David Finlayson Dec 23, 2022 • edited

This is the link that helped me:

I had to remove the link as it was pointing to the wrong document. Look for this topic in the forum:

How to create/run a report that shows all issues over several years

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