Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Reply to Reporter is suddenly missing?

ronenreinheimer
ronenreinheimer January 10, 2023

i see option for internal note, but suddenly the option to reply to reporter is missing?

Screenshot_8.jpg

Answer
Watch
Like Catalin Nichita likes this
205 views

1 answer

1 vote
Max Foerster - K15t
Max Foerster - K15t
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
January 10, 2023

Hey @ronenreinheimer, welcome to the community!

Do you also lack the ability to modify other aspects of the request (Assignee, Status, etc.)? Could it be that you're no longer a licensed agent in that project? Because internal collaboration is possible without a JSM license.

Best, Max

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events