Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Remove Requested Participants from Jira Service Desk

Edited

HR submits New Hire Details via email that notifies other departments so they can do their part.

I wanted to know if there was a way to automate removing Request Participants when the ticket is pulled into Jira Service Desk and the ticket is created.

I was trying to see if Automation could do it but it couldn't. 

1 answer

Hi Chris,

There is a way to do this with Automations.

I've written a guide on how to fix the original issue (mentioned on top):
https://community.atlassian.com/t5/Jira-Service-Management/Remove-quot-Request-Participants-quot-using-Automation-rule/qaq-p/460812#U1630417 

 

I hope that helps! :)

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
SERVER
TAGS
Community showcase
Published in Jira Service Management

Security Advisory for Jira Service Management

On October 20, 2021, Atlassian published a security advisory for Jira Service Management. The full advisory is available at this link.  We've seen a number of questions already asking for...

195 views 1 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you