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Remove Requested Participants from Jira Service Desk


HR submits New Hire Details via email that notifies other departments so they can do their part.

I wanted to know if there was a way to automate removing Request Participants when the ticket is pulled into Jira Service Desk and the ticket is created.

I was trying to see if Automation could do it but it couldn't. 

1 answer

Hi Chris,

There is a way to do this with Automations.

I've written a guide on how to fix the original issue (mentioned on top): 


I hope that helps! :)

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