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Recently migrated from GSuite to Microsoft - broke email handlers

James Styles
James Styles May 10, 2022

Hello - I recently migrated from GSuite to O365 and it broke our inbound and outbound email handlers.  Would someone be able to walk me through how to get this connected again?

 

Thank you!

James

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Brant Schroeder
Brant Schroeder
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May 11, 2022

@James Styles 

The help documents here will help you setup your email again on your service management sites. https://support.atlassian.com/jira-service-management-cloud/docs/receive-requests-from-an-email-address/

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