We have finished our Service processes and all ITSM Documentation, now the challenge begins with the implementation of Jira Service Manager as the Standardize Service Desk / Ticket System for our IT and Support Department.
I am looking for a contact within Atlassian who can help us out with some questions around the product. We have an external consultant who is responsible for all Jira implementations who will be implementing Jira.
We have 2 main questions which are very important when building up our POC for the ITSM Tool or Service Desk.
Please do not hesitate if more information is required, I would like to set a Call if this is also possible to introduce our Service Desk Manager. I am an external ITSM consultant of the group.
Thank you very much!
Ext. ITSM Consultant - Grand City Property
Welcome to Atlassian Community!
I saw that you created a ticket with our Product Advocates and they already helped you with your request.
Feel free to share the information here to help other community members that may have the same question.
If there is anything else we can help you with, please let us know.
Hello Community! We’re excited to announce that Mindville Insight’s asset and configuration management capabilities will now be integrated into Jira Service Management Premium and Enterprise plan...
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