? But you don’t want to be a customer and an agent. That will cause notification issues.
Is the issue that any email sent to the configured default email address not resulting in issues being created? If so is the email request fully configured i.e. is there a request type assigned to the email address?
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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