Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Public Dashboard - I can create, but it is blank for external users

Hi, I am able to create public dashboards no problem. Also, I've made sure that the filters that feed the dashboard are listed as public as well. However, when an external user accesses the link, they only see the title of the dashboard with no content. See image.


Any thoughts on what could be causing this?



2 answers

--Deleted - entered as reply in other answer

0 votes
Jack Brickey Community Leader Nov 13, 2021

The image is a bit odd for sure. With dashboards you need to share them which it appears you have. You also need to share any underlying filter so please check this. Finally pleas ask others to use a different browser and/or clear cache.

Yeah, it's strange. The dashboard and filter are both set to public. I tried opening the dashboard in Incognito mode...and also in another content. Jira Dash.png

Odd. Sure seems like a browser issue or bug.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

Next level incident management in Jira Service Management

Hello Atlassian Community! We’re thrilled to announce some exciting changes to incident management in Jira Service Management Cloud, in order to give your teams extra muscle during incidents, and ...

1,499 views 20 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you