Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Public Dashboard - I can create, but it is blank for external users

erick November 12, 2021

Hi, I am able to create public dashboards no problem. Also, I've made sure that the filters that feed the dashboard are listed as public as well. However, when an external user accesses the link, they only see the title of the dashboard with no content. See image.

 

Any thoughts on what could be causing this?

 

dashboard.png

2 answers

0 votes
erick November 13, 2021

--Deleted - entered as reply in other answer

0 votes
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 13, 2021

The image is a bit odd for sure. With dashboards you need to share them which it appears you have. You also need to share any underlying filter so please check this. Finally pleas ask others to use a different browser and/or clear cache.

erick November 13, 2021

Yeah, it's strange. The dashboard and filter are both set to public. I tried opening the dashboard in Incognito mode...and also in another browser...no content. Jira Dash.png

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 13, 2021

Odd. Sure seems like a browser issue or bug.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events