Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,297,601
Community Members
 
Community Events
165
Community Groups

Problems with translate

After removing the help from a field reported in Theme Ext., when the language is changed the content of that field continues to appear despite having also deleted the corresponding translation. Specific catches:

 if puts jira in safe mode the problem its the same.

2 answers

0 votes
aalagappan Atlassian Team Apr 27, 2022

This behaviour is similar to the Bug https://jira.atlassian.com/browse/JRASERVER-35449

0 votes

Hi @Ineco ,

welcome to the Atlassian community!

please check the description field in the related Field Configuration associated to your project.

In that place, probably, the description has not been deleted.

That should fix your issue.

Fabio

It is curious, since it only appears in the translation.
The default language is Spanish and it only appears in the English option.
I have tried to enter safe mode to discard all the plugins and the error is still the same

746b685b-9022-4971-b07d-c0cf48fc6b68.jpg141b48f9-740d-455b-a059-0b8b79f1c8eb.jpg

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

Coming Soon: Insight Changing to Assets

The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...

175 views 1 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you