Hey! Great 2021 for whoever is reading this!
I'm having a very unique and strange problem, but not impeditive. See if you can understand and tell me if ever happened to you.
The versions and products are Jira Service Management (8.13.1) (Server) and Confluence (7.9.0) (Server) .
Lets go to the actual problem!
When logging as a customer on the Customer Portal and typing something on the search bar it works just fine. The articles are shown normally, and can be viewed directly on the customer portal too. But when doing a second time as you click to access an article, Confluence asks for authentication. The page has to be refreshed everytime you want to see the articles directly on the portal.
Yeah @Brant Schroeder, its a duplicate
Lets consider the other one please https://community.atlassian.com/t5/Jira-Service-Management/Problems-accessing-Confluence-KB-from-Customer-Portal/qaq-p/1580031
Thank you so much
On October 20, 2021, Atlassian published a security advisory for Jira Service Management. The full advisory is available at this link. We've seen a number of questions already asking for...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events