You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.
View groupJoin the community to find out what other Atlassian users are discussing, debating and creating.
Hey! Great 2021 for whoever is reading this!
I'm having a very unique and strange problem, but not impeditive. See if you can understand and tell me if ever happened to you.
The versions and products are Jira Service Management (8.13.1) (Server) and Confluence (7.9.0) (Server) .
Lets go to the actual problem!
When logging as a customer on the Customer Portal and typing something on the search bar it works just fine. The articles are shown normally, and can be viewed directly on the customer portal too. But when doing a second time as you click to access an article, Confluence asks for authentication. The page has to be refreshed everytime you want to see the articles directly on the portal.
@Mateus Martins - This looks like a duplicate post. I responded on https://community.atlassian.com/t5/Jira-Service-Management/Problems-accessing-Confluence-KB-from-Customer-Portal/qaq-p/1580031
Yeah @Brant Schroeder, its a duplicate
Lets consider the other one please https://community.atlassian.com/t5/Jira-Service-Management/Problems-accessing-Confluence-KB-from-Customer-Portal/qaq-p/1580031
Thank you so much
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hello there Cloud Community members! Today, we’re thrilled to announce Jira Service Management, the next generation of Jira Service Desk. Jira Service Management touts advancements in IT service ...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.