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Problemas con los Informe

eam I'm New Here May 18, 2021

Les comento que cuando realizo mis informes para presentarlos al cliente, las solicitudes creadas son inferiores a las solicitadas resueltas...

 

Alguien sabrá el motivo?

 

Saludos

1 answer

Hola Eam,

Compartí el reporte con detalles y podemos ver cúal es el problema.  Especificamente el JQL.  

Depende también si tenés un timeline.  La semana pasada es posible que hayas resuelto más tickets que creados.  

Saludos.

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