Problem with ORDER by priority in queues

[Marc-André Lanciault]

Hi, I'm trying to sort issues by Priority in a queue. I'm using this JQL:

resolution = Unresolved ORDER BY priority DESC

But it does not work. The issues are not sorted by priority. See:

Anyone can help ? Thanks!

[Wendy D]

An admin in your instance needs to order the overall priorities list in the Admin area...  not related to the Priority list being used for your project alone. It is a manual reordering and may be tedious if there is a long list of priorities in your instance. 

[Maksym Hrecheniuk]

Have no idea how but it's still repro in 2020

[gerry murphy]

I am seeing the same issue, Curious how this can be fixed

[gerry murphy]

another post revealed the solution to this issue

navigate to <servicedesk>/secure/admin/ViewPriorities.jspa

The set the order, Seems to be multiple ways to set the priority, looks like only the method above works.

[Alice Ferrari]

Good morning,

I am actually experiencing the same trouble (running verion: 7.8.01).

Any suggestion?

Thank you

Alice

[Grigory Salnikov]

Hi!

What happens when you click on the column header?