Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Problem with ITSM Service Desk translations


Translation of service desk is not complete - some of the phrases are in Polish (this is our default language), and of them are not.

Please check the example below - 'opis' is a Polish word, but 'summarize the problem' phrase was not translated ;)


How can we overcome this, is there any way so we can fix the translation?


2020-01-23 11_33_48-Clipboard.jpg

1 answer

The translations are a littlebit all over the place. And if you need multilanguage support you would even need an App.

To translate "Summarise the problem", as well as the other fields. you need to go into the project settings of your service desk project. There you need to go into each request type and rename the fields there. "Summarise the problem" is actually the Summary field which has been renamed to ""Summarise the problem" so you just need to rename it into polish instead.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

Announcing Jira Service Management!

Hello there Cloud Community members! Today, we’re thrilled to announce Jira Service Management, the next generation of Jira Service Desk. Jira Service Management touts advancements in IT service ...

2,170 views 25 38
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you