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Problem to affect the role as "Organisation admin"

Hello,

 

Please we need help to affect for some users the role "organisation admin"

 

We are blocked !!

 

Thanks !!

2 answers

Hello @HAMROUNI Nessrine , assuming you are using Jira Cloud, you may go to the User Management page in Jira Admin, visit the details page for a specific user you want to grant the role of "organization admin", and then change the role from the "Roles" dropdown, as seen in the screenshot below:

jira-user-roles.png

Hello,

 

Thanks for your reply 😊

 

Yeah it's already configured but we need to affect the role as mentioned on my screenshot which is "Organisation Admin", what do you think please ?

 

Have a nice day

@HAMROUNI Nessrine , may you please provide your screenshot and more details on your request please. Thank you!

Please, you find the screenshoot as needed 😊

And, please our aim is to provide the role mentioned in yellow to the other members listed. What do you think please ?

Many thanks

Thank you, @HAMROUNI Nessrine !

To provide the same role, as mentioned in yellow, to other team members, you can click on the other member's name and go to their details page. From the details page, you will see the "roles" dropdown from which you can change the role that the member should have. Below is the screenshot of the "roles" dropdown, and how it looks on our instance:

jira-user-roles.png

jira-user-roles-1.png

 

Hope it helps!

Hello,

Thanks for your return 😊

Please, we need to provide the role "Ogranization admin" how ?

thanks !

I believe I have already provided the steps in the last post. Did you try working through those? Is there anything or any screen that is not working for you?

Please there are only "site administrator", we had already done. But our need is "Organisation admin" how to do it please? thanks

haha.. okay got it!

For that, please go to Atlassian Administration, and then go to Settings from the top navigation. Then go to "Administrators" from the left navigation. From the page that shows, you can add Organization Administrators.

Here is a screenshot:

jira-admin-settings.png

 

Hope it helps!

0 votes

@HAMROUNI Nessrine 

Can you provide more details on your ask?  So, we can assess and provide our recommendations.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
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