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Priority Scheme missing

Hello,

After the migration of Jira Service Desk to Cloud I need to modify the priorities of the issues, assigning a different priority scheme to the one that is now in Cloud but I don't see the option to modify this scheme.

Is there any option in the Cloud instance to modify the priority scheme?

Thanks

1 answer

1 accepted

2 votes
Answer accepted
Robert Wen Community Leader Nov 08, 2021

Hello, @Jaime Basco ! Welcome to the Atlassian Community!

As detailed in this Community question, Jira Cloud only allows for a single Priority scheme. There is an Enhancement Request under consideration:

https://community.atlassian.com/t5/Jira-questions/How-do-you-change-Priority-Scheme-in-Jira-Cloud/qaq-p/1313541

Thanks for the clarification and for the link to confirm that it is not possible to change priority scheme in Cloud.

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