Is there a way in Jira Service Desk Cloud to prevent issues being cluttered with signature file images? We’re hearing many complaints from our users that it makes issues difficult to parse. Any ideas are welcomed! Thank you
Thanks, @Jack ! By "not include the signature" do you mean that we would need to tell all of our customers to disable or change their signatures? Because I think that would be impossible...
Or is there a way for Jira admins to adjust settings to not include signatures when creating an issue from an email?
Thanks again -- Sharon
yes. i know, that is an unreasonable suggestion in most cases.
consider voting/watching - https://jira.atlassian.com/browse/JSDCLOUD-5878
consider too that this is not unique to Jira. I see the same issue discussed with the likes of Freshdesk, Zendesk, Spiceworks....
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