actually I'm using freshdesk plan estate to manage my client.
But become a little expensive.
I'm looking for this features:
I use trial but seem a bit complicated...
I understand that you are looking to see if perhaps the Jira Service Management (JSM) product might be a suitable replacement to Freshdesk.
While these answers focus on our Atlassian Cloud offerings, there is also our data center offerings. The data center offering would permit you to host JSM on your own servers, and could potentially then allow you to utilize your own domain for this site.
I hope this helps.
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
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