Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Portal - Force login or prompt for login

We cannot enable SSO, don't ask. So our users have to logon with a dedicated email alias.  

We send them to our portal, they can see our JSM projects, and the login button is in the upper right.

It appears they can open a ticket as anonymous user, which is maybe the more appropriate solution.

 

1) We'd like them to be forced to login or for the portal to see they are not logged in.

2) OR block anonymous access.

 

Anyone run into this?

 

Devin

1 answer

1 vote

You can control anonymous access under Customer permissions, illustrated below. you need to disallow public access. Please note that if any project is open to public then they will be able to open an issue in those projects w/o logging in.

A6BA5EDE-8DFD-42DB-BC5E-C2D65AEB5D1E.jpeg

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

Next level incident management in Jira Service Management

Hello Atlassian Community! We’re thrilled to announce some exciting changes to incident management in Jira Service Management Cloud, in order to give your teams extra muscle during incidents, and ...

1,741 views 21 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you