Portal - Can we remove "What can we help you with?" box

[Steven Lees-Smith]

Hi there,

In our portal some of the portal groups have multiple request types available but then Report an Incident just has the one, per below;

Is there a way to remove the big 'What can we help you with?' box at the top of forms especially when there is only the one option and it just pads out the form unnecessarily. The common comment here is people would rather click back if they have made a mistake if they can gain a little bit of real-estate back on the form.

Many thanks

S.

[Brant Schroeder · Accepted solution]

@Steven Lees-Smith You would need to use an app like refined to make adjustments like that to the portal.  https://marketplace.atlassian.com/apps/1218481/refined-for-jira-cloud?hosting=cloud&tab=overview

[Steven Lees-Smith]

Thanks, yeh I thought it was going to be something like that.

Cheers