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Portal - Can we remove "What can we help you with?" box

Hi there,

In our portal some of the portal groups have multiple request types available but then Report an Incident just has the one, per below;

Portal_1.JPG

Is there a way to remove the big 'What can we help you with?' box at the top of forms especially when there is only the one option and it just pads out the form unnecessarily. The common comment here is people would rather click back if they have made a mistake if they can gain a little bit of real-estate back on the form.
Portal_2.JPG

 

Many thanks

S.

1 answer

1 accepted

2 votes
Answer accepted
Brant Schroeder Community Leader Jun 02, 2022

@Steven Lees-Smith You would need to use an app like refined to make adjustments like that to the portal.  https://marketplace.atlassian.com/apps/1218481/refined-for-jira-cloud?hosting=cloud&tab=overview

Thanks, yeh I thought it was going to be something like that.

 

Cheers

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