In our portal some of the portal groups have multiple request types available but then Report an Incident just has the one, per below;
Is there a way to remove the big 'What can we help you with?' box at the top of forms especially when there is only the one option and it just pads out the form unnecessarily. The common comment here is people would rather click back if they have made a mistake if they can gain a little bit of real-estate back on the form.
@Steven Lees-Smith You would need to use an app like refined to make adjustments like that to the portal. https://marketplace.atlassian.com/apps/1218481/refined-for-jira-cloud?hosting=cloud&tab=overview
Hello everyone! We are very excited to announce some much needed changes to the issue create experience in JSM (the blue "create" button) at the top of the screen. We have just starte...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events