Ok, that helps me understand what you mean by refresh, but actually confuses me a bit more.
>windows not on Linux
Yep, great, that's important to know
>steps / document for Jira sandbox refresh,
Ok, still not sure what "refresh" means here, but it's the next bit I am stuck on:
> Jira should be zero that means with out any data means what ever there in the production.
Is that a system with no data (other than a clean install) or a copy of production? "without any data means whatever there is in production" contradicts itself.
But, we can make a start on your docs. Broken down into independent steps, and on my assumption that your "refresh" does mean "get a copy of the current production data into the sandbox Jira", then, from scratch, I would
You now have an empty sandbox system
If you do want to work with a copy of production data, then you will need to
Stop the sandbox
Um, I already gave you the list of things you'll need to do at a high level.
More detailed steps depend on your servers, network architecture, access levels, software dependencies and so-on. I can't tell you how you might be able to run an installer on a windows box I know nothing about, beyond "run the installer and answer the questions with settings that fit with your rules about how to run applications and store their data"
Welcome to the Atlassian Community!
What do you mean by "refresh"?
Usually, "refresh" to me means "rebuild a dev/test system with the current data from production", but that is quite subjective to the field in which I've spent most of my career.
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
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