Personal data of customer

Matthias Limbacher December 15, 2022

Hi

I'm searching the internet for quite some minutes now but did not find the answer.

Let's say my company would provide a JSM portal for customers and these customers would register with the limited portal accounts. 

What kind of personal data would be connected to these portal accounts other than email address? To be clear: I don't mean the data that will be stored with the issues, only data stored with the account.

May be that question is to stupid - in that case, forgive me.

Thanks a lot

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Alex Koxaras _Relational_
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December 15, 2022

Hi @Matthias Limbacher 

I would say only their email address, password (which you don't know) and full name, since you are able (as an admin) to change it. I don't think that they can add something else. That is for portal only customers.

portal only personal details.png

For atlassian accounts is another story  :) 

Mark Rosenberg October 8, 2024

Hi @Alex Koxaras _Relational_ 

Do you know if there's any way for customers to add a profile picture? It's grayed out, and doesn't appear to have that option (unless I'm missing something)

Thanks in advance

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