We are using jira and service desk to create user issues (included ProForma)
Is it possible to make requests visible to special groups of users?
A normal user sees different type of request than his teamlead if he enters the servicedesk?!
thanks in advance
Hi Everyone, In this tutorial, we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached. SLA Threshold Trigger The SLA t...
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