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Outgoing email address different than project address

I have reviewed the article on why this is occurring but it only gives the related gmail article for personal users. For GSuite I cannot do this unless I add it as an alternate domain which requires me to verify ownership of the domain. Is there an alternate solution or some way to fix this issue? I would like to get my project address set as the sender. 

1 answer

0 votes
Olga Videc Community Leader Jun 29, 2021

Hello @TalkNerdy 

If you want Jira to send email from your own domain you will need to prove ownership you cant skip that. 

Here is a guide on how to prove domain ownership

https://support.atlassian.com/jira-cloud-administration/docs/configure-jira-cloud-to-send-emails-on-behalf-of-your-domain/

For every project you can use a different email address if you use personal email you don't need to prove ownership.

BR, Olga

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