Chat for Jira Service Management - how to change chat dashboard text

[Christian Modinger]

I can not find where to change this text "How can we hep you" to spanish and the background color of that text, some one can help me to understand how to do that?

thank you very much

[Dave Liao · Accepted solution]

@Christian Modinger - you should be able to do this by configuring the "Welcome Message" text while configuring your chat widget. Hope that helps!

[Kit Tin Mak {Appfire}]

Hi @Christian Modinger ,

You may go to your Jira Service project settings -> Configure Chat, then you should be able to see the place for updating the value of welcome message. It looks like the following screenshot,

We are considering to move this message to translate&customize page in the future versions. But for the current version, you should be able to change it at the project settings -> Configure Chat.

If there's any other problems or questions you have during the use of Chat for Jira Service Management, please feel free to reach out to us at any time.

http://support.spartez.com/

support@spartez-software.com

Best Regards,

Kit Tin Mak

Spartez Software Support

[Dave Liao]

@Kit Tin Mak {Appfire} - can you edit your post and re-attach your image? It's not loading for me, it looks to be hosted from a Spartez server.

[Kit Tin Mak {Appfire}]

@Dave Liao ,

I tried to re-upload it. I hope it's fine now.

[Dave Liao]

@Kit Tin Mak {Appfire} - thank you! Now I don't have to use my imagination 😄