For the customer portal, when we select Notifications on after creating a request, does this setting stay persistent for all the requests created subsequently?
Does the customer has to select Notifications on for all the requests created if they want to receive email notifications for updates on the request?
Hi Everyone, In this tutorial, we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached. SLA Threshold Trigger The SLA t...
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