You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
After upgrading the Jira software to the latest version (V9.0.1), it is not possible to access Servicedesk projects.
Also, Jira Service Management cannot be upgraded. (currently version: 4.20.1)
Welcome to the Atlassian Community!
I'm afraid Jira itself won't throw a 405 error - this is a problem with the web-service. This error usually suggests you are running Jira behind a proxy or load balancer, but it could be a Tomcat problem too (or if you're as old as I am, the application server you are runing a very old Jira on)
I'm afraid we can't help you much with this one without knowing more about your architecture.
Hello Nic, i have exactly the same issue @Elham Tabatabaei describe. I just have a few areas like "Jira Service Management - Configuration" or just one Project i can't open after the newest update 9.0.0 and 9.0.1. My Jira Server is running on a Linux RHEL 8 Virtual Machine (Hyper-V). The Service itself is running behind a proxy. Could you try to continue to help us ins this case?
Solved it! THe Solution that worked can be found here: https://community.atlassian.com/t5/Jira-Software-questions/HTTP-Status-405-Error-after-upgrade/qaq-p/2092275
Its just neccessay to update also Jira Service Desk.