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Not able to receive Jira notification mail in Outlook
Edited
Hey Team,
For past few days , I stopped receiving mail notifications from Jira to my outlook account anu@gobear.com.
What i did the day before i encounter this issue : I cleared all the mails in my Jira folder of outlook .
As part of trouble shooting the issue from my side what i did so far was :
- Checked with IT helpdesk and confimed that there is no issue with my outlook account
- Checked my Junk /Spam folder and was not able to find any Jira notifications
- Deleted the old Jira folder in outlook ,
- Create a new folder named Issue where the rule applied is "Received from jira@woodpecker.atlassian.net "
Can you please let me know if there is anything wrong with the rule applied or suggest a solution to fix this issue
Much Thanks !