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Not able to receive Jira notification mail in Outlook


Hey Team, 

For past few days , I stopped receiving mail notifications from Jira to my outlook account 

What i did the day before i encounter this issue   :  I cleared all the mails in my Jira folder of outlook . 

As part of trouble shooting the issue from my side what i did so far was :

  • Checked with IT helpdesk and confimed  that there is no issue with my outlook account 
  • Checked my Junk /Spam folder and was not able to find any Jira notifications 
  • Deleted the old Jira folder in outlook , 
  • Create a new folder named Issue where the rule applied is "Received from "

Screenshot 2019-04-30 at 5.03.20 PM.png

Can you please let me know if there is anything wrong with the rule applied or suggest a solution to fix this issue 

Much Thanks !



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