Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Not able to receive Jira notification mail in Outlook Edited

Hey Team, 

For past few days , I stopped receiving mail notifications from Jira to my outlook account 

What i did the day before i encounter this issue   :  I cleared all the mails in my Jira folder of outlook . 

As part of trouble shooting the issue from my side what i did so far was :

  • Checked with IT helpdesk and confimed  that there is no issue with my outlook account 
  • Checked my Junk /Spam folder and was not able to find any Jira notifications 
  • Deleted the old Jira folder in outlook , 
  • Create a new folder named Issue where the rule applied is "Received from "

Screenshot 2019-04-30 at 5.03.20 PM.png

Can you please let me know if there is anything wrong with the rule applied or suggest a solution to fix this issue 

Much Thanks !



Log in or Sign up to comment
Community showcase
Published in Jira Service Management

Announcing Jira Service Management!

Hello there Cloud Community members! Today, we’re thrilled to announce Jira Service Management, the next generation of Jira Service Desk. Jira Service Management touts advancements in IT service ...

1,383 views 16 33
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you