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No nextgen service desk templates available

When trying to create a nextgen service desk project there are no template types of business or service desk, only software.  The classic project type has many service desk template types but the nextgen project type doesn't? I am site admin and believe I have the permissions because I can create nextgen projects. 

1 answer

1 vote
Dave Liao Community Leader Sep 21, 2020

@John Basso - you're not seeing things, I see the same.

Checked my Jira Cloud instance (and made a new Jira Cloud instance to be sure!) and even as a full admin, next gen projects only show Software templates, with Kanban or Scrum as choices.

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DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS
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