Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Next Gen Issue/request types

I like the ease of next gen projects but the limit of 30 request/issue types is a problem as I have 52 in my classic project that I wanted to migrate. Is this going to be increased at any point? Labels don’t work for the way we use it unfortunately. 

2 answers

1 accepted

0 votes
Answer accepted

Hi Andrew, thanks for getting in touch. In the long-term, the limit is likely to be increased but not in the short-term. I would strongly recommend that you keep using the classic project in the meantime. We are actively working on improving the user experience for classic to improve the ease of use. 

I would like to discuss this with you further if you are open to it. Would you be able to click on the link below to select a time that works best for you?

Kind regards,



Thank you Jehan, I have sent you details for a meeting.

I'm not sure when it would be. Maybe you can reduce the issue types by consolidating them with another field. 


For example, if you have an issue types, request A, request B, and request C. May you can have one issue type called request with field type value A, B, or C. 


Hope that can help. 

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

196 views 1 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you