Newly released Insight Cloud API

Andy Hockenhull May 20, 2021

Hello Community,

 

Has anyone managed to get the newly released API for the integrated Insight in Jira Service Management premium working as yet?

Index page for Insight Documentation (atlassian.com) states that you need to go to the following endpoint to get your workspace id but I cannot seem to find that page?

/servicedeskapi/insight/workspace

Anyone out there managed to get this piece working on their own instance?

3 answers

1 accepted

1 vote
Answer accepted
Andy Hockenhull May 20, 2021

Hello, I managed to work this out - its at:

https://your-instance/rest/servicedeskapi/insight/workspace

It seems to be experimental at the moment so you have to add the below header.

'X-ExperimentalApi: opt-in

 @Hakan Bahadir  is this correct?

Thanks

Hakan Bahadir
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 24, 2021

Yes, that is correct.

0 votes
Gary.Smith May 23, 2021

Here a Beta of the new module for the integrated insight.
https://github.com/DamagedDingo/JSM.Insight 

0 votes
Gary.Smith May 23, 2021

I'll start work on a new PowerShell module but this will get you what you want for now.
FYI, I think the username is case sensitive.

Formatting on this site sucks so I put it in Pastebin
https://pastebin.com/CnWViFF4 

Gary.Smith May 23, 2021

also, just so you are aware you will need to use a scripting tool or postman as you need those custom headers so you can't just browse to the address in a browser.

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