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New user in Azure AD but not created in Atlassian Cloud

I have some new users in the active directory. In the provisioning logs I see that the user should be created in Atlassian cloud, but that does not happen.


EntrySynchronizationAddResultSuccessDescriptionUser '' will be created in AtlassianCloud (User is active and assigned in Azure Active Directory, but no matching User was found in AtlassianCloud)


What can be the cause and how do I solve this?

3 answers

0 votes

2020-10-23 14_25_21-Provisioning Logs - Microsoft Azure.png

I have the very same situation, with the same settings. If you (or anybody else) have an asnwer I'm keen to heer it :)


Best: Peter

OK, it seems I have an answer. 

We needed to map (and fill!) the email attribute in the Azure AD for the provinisoning to run. 

warn: userprincipal!=email

Best: Peter

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