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New user in Azure AD but not created in Atlassian Cloud

I have some new users in the active directory. In the provisioning logs I see that the user should be created in Atlassian cloud, but that does not happen.

 

EntrySynchronizationAddResultSuccessDescriptionUser 'sklaas@----.nl' will be created in AtlassianCloud (User is active and assigned in Azure Active Directory, but no matching User was found in AtlassianCloud)

 

What can be the cause and how do I solve this?

3 answers

0 votes

2020-10-23 14_25_21-Provisioning Logs - Microsoft Azure.png

I have the very same situation, with the same settings. If you (or anybody else) have an asnwer I'm keen to heer it :)

 

Best: Peter

OK, it seems I have an answer. 

We needed to map (and fill!) the email attribute in the Azure AD for the provinisoning to run. 

warn: userprincipal!=email

Best: Peter

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