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New updates or releases in Jira Service Management

How are Atlassian customers notified of the availability of new releases or updates regardless of the hosting option ?  

3 answers

1 vote
Dirk Ronsmans Community Leader Jan 16, 2023

Hi @Eman Alfaour ,

For Cloud, the easiest way to keep track of what's changing is to "watch" the following blog.

Here Atlassian posts weekly updates on what they are changing on the Cloud platform.


For Datacenter, you'll have to watch the pages of the specific products. 




This way when a new release gets released, you'll be notified and can read thru the release notes of that specific release.

1 vote
Jack Brickey Community Leader Jan 16, 2023


  • Standard - you are not notified but you can check what has changed by clicking on the "?" icon and select "find out what's changed".
  • Premium/Enterprise - you have the option to control updates

Data Center - you can manage upgrades

I am unsure if any email notifications are sent with release info for DC.

0 votes

@Eman Alfaour -

In addition to what @Dirk Ronsmans and @Jack Brickey mentioned, you can also proactively check Atlassian's roadmap link to see their roadmap activities and plans for JSM and JSW on major functionality -;jsw&

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

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