Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,455,536
Community Members
 
Community Events
175
Community Groups

New updates or releases in Jira Service Management

How are Atlassian customers notified of the availability of new releases or updates regardless of the hosting option ?  

3 answers

1 vote
Dirk Ronsmans Community Leader Jan 16, 2023

Hi @Eman Alfaour ,

For Cloud, the easiest way to keep track of what's changing is to "watch" the following blog.

https://confluence.atlassian.com/cloud/blog

Here Atlassian posts weekly updates on what they are changing on the Cloud platform.

 

For Datacenter, you'll have to watch the pages of the specific products. 

JSW: https://confluence.atlassian.com/jirasoftware/jira-software-release-notes-776821069.html

JSM: https://confluence.atlassian.com/servicemanagement/jira-service-management-release-notes-780083086.html

 

This way when a new release gets released, you'll be notified and can read thru the release notes of that specific release.

1 vote
Jack Brickey Community Leader Jan 16, 2023

Cloud

  • Standard - you are not notified but you can check what has changed by clicking on the "?" icon and select "find out what's changed".
  • Premium/Enterprise - you have the option to control updates

Data Center - you can manage upgrades

I am unsure if any email notifications are sent with release info for DC.

0 votes

@Eman Alfaour -

In addition to what @Dirk Ronsmans and @Jack Brickey mentioned, you can also proactively check Atlassian's roadmap link to see their roadmap activities and plans for JSM and JSW on major functionality -

https://www.atlassian.com/roadmap/cloud?selectedProduct=jiraService;jsw&

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events