When creating a new request using a request type that is hidden form portal I get this error - Error The request type you are trying to view does not exist.
When I move the new request type to be visible in the portal it works ok. This is the same for an issue type that is used.
Apparently, when you make a request type "hidden" in JSD, it's doing more than simply making it not shown on the list of request types. It's actually prohibiting users from seeing the request type.
Is there a way to have the request type unhidden in the user portal but and only allow certain users to select it?
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