New Webinar: Fighting Siloes in Enterprise Service Management

Grady Gausman
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 14, 2022




Hi folks - we’re excited to be partnering with Forrester Research on a new webinar later this month: Fighting Siloes in Enterprise Service Management.

Enterprise Service Management (ESM) - the extension of ITSM practices to teams across the business - is gaining traction as every team looks to provide great service experiences for employees and customers alike. But this new wave can also present challenges for teams not on the same page. Lucky for you, we’re bringing together experts from Forrester and Atlassian to break down current trends and strategies in the world of ESM to fight siloes and improve employee experiences.

Join this webinar to hear Julie Mohr, Senior Analyst at Forrester, and Molly Bronstein, Head of IT Marketing at Atlassian, discuss:

  • Current ESM market trends and strategies to improve employee experiences

  • Best practices for IT to empower all teams across the organization

  • The increasing importance of removing siloes between Dev, IT Ops, and business teams

  • Atlassian’s modern approach to ESM and how our ITSM solution, Jira Service Management, uniquely connects all teams on a single service delivery platform

If you’re not able to attend, feel free to register below and we’ll send you a recording right after the session. We’ll also have a live Q&A as part of the webinar - so start thinking of your questions now!


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