I have a JSD - Cloud Version and have integrated with Refined to create customized portals. But i am noticing that after a new customer signup, it goes to the standard portal and not to the customized portal.
Am i missing something here ?
Raj from Refined here.
This is indeed a limitation with our product, such that the signup process and first time users redirection does default to the standard JSD site, and we do not have a way to keep it on the Refined site at this point in time. We have an internal ticket for our team to investigate how we can improve this going forward, however as of now I’m afraid there is no workaround we can offer other than informing and redirecting your customers manually to the Refined portal after they sign up. Not the smoothest solution, but it is what it is at this point.
Feel free to reach out to us via support.refined.com if you have any more questions for us!
Well that does not sound good at all. Do you have an ETA as to when you plan this to be rolled out ?
In the meantime, is there a way where i could create the JSD Customer Portal credentials for the customer as follows:
U/N : username
Link : <link to the Customized Portal>
In this way i create the credentials and indicate what page to log into...
Hi @Lee Reyes,
We've got an open ticket with Atlassian regarding this, since it is tricky to solve from our side. Feel free to add your vote/watch the ticket here: https://jira.atlassian.com/browse/JSDCLOUD-9174
Feel free to reach out to our support should you have any more questions for us: https://support.refined.com/
Best regards, Raj Sehmi (Refined)
This morning, Atlassian announced the acquisition of ThinkTilt , the maker of ProForma, a no-code/low code form builder with 700+ customers worldwide. ThinkTilt helps IT empower any team in their or...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events