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Need to put the Description field in a Form

Benjamin Sadoux
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January 25, 2024

Hi there,

I have the required field Description I want to put in a Form. This field is mandatory in my Project, hence it is by default displayed in my request type.

When trying to link the Description field to a Form, I get the error message : 
- "The ‘Description’ Jira field can't be removed from the ‘Incident - Data topics’ request type, and can't be linked as a result."

However, I have the same thing happening with the field Summary, but here, the linking is done properly, because on the request type configuration, I get the info message
- "This Jira field is linked to a form field below. It won't appear in some places in the portal."
The summary field is therefore properly linked to the one in the Form

Why is it not possible to do the same thing with the Description field?

Thanks in advance for your help!

 

1 answer

2 votes
Dave Mathijs
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 25, 2024

Hi @Benjamin Sadoux 

Have you made the Description field required via the field configuration or via the Yes/No required toggle in the request form?

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