Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Need to Remove Scheme From Workflow

Hi All, 

I'm very frustrated with Jira and the unintuitive nature of performing simple tasks. Earlier today I tried modifying a workflow (self help) that basically closes issues of a the self help issue type and sends the ticket openers a copy of work instructions to help guide them through issues. 

I'm not totally sure what happened, but now self-help issues aren't auto closing and I suspect that it's because the workflow below has 2 schemes assigned to it and the incorrect one is overriding? 

I've checked the automation rules that perform this action and they look fine. Can anyone provide insight as to how I can simply remove the incorrect scheme from the workflow below?


1 answer

1 vote

Hi @Nick Delmonaco 

To remove a workflow from the scheme.

  • Go to the Jira Administration | Issues | Workflow schemes.
  • Click on Edit under Actions
  • Click on Remove under Action for the workflow you want to remove.

I hope it helps.


Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

173 views 0 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you