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Need an urgent help. Unable to create forms in service desk portal.

Not sure if I can share the whole details here as this is company specific. 

But to give you an idea. Here is the screenshot of the original request raised by user from customer portal. 

Original.png

Here is the final ticket which got generated only with special instructions.

Final Output.png

1 answer

1 accepted

The issue is resolved now. Not sure who fixed it though. Thanks a lot Team

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