Hi @Addison Lee
Like stated already you'll most likely use the standard approval mechanism for this (by defining a certain step as an approval).
However JIRA does not have an approval "flow" for a specific request type, hence if you require to have different approval hierarchies based on the request type (first superviser, then manager, then purchasing) you'll have to model that in your issue type flow.
Imho you have 2 options:
If you go route 2 I suggest to keep the flow as generic as possible to be able to re-use it for each request type.
A specific flow for each Request type (as a secondary flow to the issue type) is something that is missing in JIRA.
Hi @Addison Lee
With Jira Service Desk you can have multiple approvers for the issues, so the issue will only continue in the workflow if the approval is conceded, otherwise, it can be rejected. You can see more about approvals here - https://support.atlassian.com/jira-service-desk-cloud/docs/set-up-an-approval-stage-for-a-request/
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