Multiple Help Desks requiring premium?

Benjamin Peikes
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October 16, 2024

Want to see what other people feel about the requirement to be on JSD Premium in order to support multiple help desks (the ability to have separate branded Help Desks)?

We were excited to see that it was a new feature, and initially thought that you needed to be on Premium for early access, but on closer inspection, it looks like it's only available in Premium. 

Premium more than doubles costs, but there are no other features that we would need to use. Would love to hear about others have used Premium for.

Also, here is a link to vote that this feature be moved to standard:

https://jira.atlassian.com/browse/JSDCLOUD-15140

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YY Brother
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October 16, 2024

Hi @Benjamin Peikes 

yes, please see:

image.png

Thanks,

YY Bro

Benjamin Peikes
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 16, 2024

What do you mean by "yes"? Yes to what?


Are you on Premium subscription? What benefits of Premium do you use?

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