Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,456,929
Community Members
 
Community Events
176
Community Groups

Multiple Customer Orgs - single project possible or individual projects better

We support multiple organizations in regards to our product offerings. While some fields and request types are specific only to our products, allowing them to be used on ANY REQUEST by ANY ORGANIZATION, there ARE custom fields needed according to each Organization we support. Those custom fields cannot be shown to other Organizations.

When I met with Atlassian, they suggested a single project, with the idea that they use a single project to support each of us (organizations) as unique customers.
However, I don't see any possible way to hide/show fields in a single portal (project) according to Customer Organization.

I have searched the forums and I've not found anyone describing the ability to do what I'm asking.

Is it possible to support different Customer Orgs through one project (portal), with fields being shown, dependent on the customer?

1 answer

1 vote
Connor Rising Star Jan 12, 2023

Hi @Mark Ellis I don't think this is possible out of the box, though you might be able to accomplish this using Forms with dynamic fields. If that won't work then I suggest searching the marketplace to see if a 3rd party app provides this functionality. 

Thanks for the reply @Connor . That is certainly my assumption. However, I'm leaving this open in hopes that someone can offer a definitive answer or specific ways they've accomplished this.

Like Connor likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS

Atlassian Community Events