Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Multiple Companies, One Project. Is it possible?

Marc Goulet
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 21, 2024

Hello,

I'm currently in the process of testing out and configuring service management for our three companies.

Our IT department supports all of them and it would be ideal to have oversight on all of them within one Project.

Is this possible?

If not, does anyone in the same boat have recommendations or best practices on how to best configure?

 

 

Thank you in advance.

1 answer

1 accepted

4 votes
Answer accepted
Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 21, 2024

Hi @Marc Goulet 

As in, have 3 separate companies raise requests as customers through the help portal to one JSM Project?

Sure - this is possible.

I assume you want to split up which company each user works for? You can do this using Organizations. Check these help pages as a starting point:

Ste

Marc Goulet
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 21, 2024

Hi Stephen!

Thank you for your prompt reply!

That is correct.

Yes that would be idle to split up the users as well.

 

I'll go ahead and check this out.

 

Thank you!

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events